Website privacy policy
The privacy of your personal information is important to us.
Customer Privacy Policy
Our Customer Privacy Policy sets out how we collect, use, protect and share any personal information collected via our Auckland Startup Week websites.
Our policy includes the requirements set out in the Privacy Act 2020 which is supervised by the New Zealand Privacy Commissioner.
Collecting online information
In accordance with the Privacy Act (2020) we may collect, hold and use statistical information about your online visits, as well as your IP address, to help us improve our websites. This information could include details such as:
- your search queries
- pages you view
- time and date of your visit
- browser type.
Our internet service providers may also record your visit and log the information for statistical purposes. We only analyse this information in bulk to understand who is visiting the site. We do not analyse website use by an individual
Registration Data and Third-Party Platforms
When you register for third-party hosted events as part of this festival, your registration data—including any personal information—is collected directly by the respective event organiser through their chosen ticketing or registration platform.
Your registration data is subject to the privacy policy of the individual event organiser and the relevant third-party platform. We encourage you to review the privacy policy of each event organiser and ticketing platform before providing your information.
Cookies and other tracking technologies
We may use 'cookies' to provide you with better access to tailored information and services.
Cookies are small files of data that record information about your visit to a website or application. We also use other tracking technologies, similar to cookies, to monitor how you use our websites.
The information provided is grouped together and we do not attempt to identify individual users or their browsing activity.
Some cookies and technology are necessary for our websites to function. These include:
- Essential cookies: Some cookies are necessary to make sure our websites function properly.
- Analytical cookies: These help us study user behaviour, mostly to see if site users can find what they are looking for and can act on it. They allow us to recognise and count the number of visitors and see how they move around our websites.
- Social Media cookies: These may be used to collect information about how our advertising is performing. For example, when you are logged into your Facebook or Linkedin account while visiting our website, those platforms may receive your information or activity on our website. You can update your preferences via the settings on those social media platforms at any time.
Google Analytics
Google Analytics is an online service to track and report website traffic. Google can use the data it collects to track and monitor the use of our online services. This data is also shared with other Google services (such as its search engine) where it may be used to personalise advertising to match your online profile.
You can choose not to be involved with Google Analytics by installing Google Analytics Opt-out Browser Add-on on your browser. This prevents your online activity data being shared with Google Analytics.
For more information about Google Analytics' privacy practices, visit Google’s privacy policy and terms of use.
Google Tag Manager (GTM)
A website 'tag' is a small item of online code, similar to a cookie, that can be used to measure web traffic and visitor behaviour across sites. Google Tag Manager reads theses JavaScript and HTML tags and pushes the data to our Google Analytics account.
You can find more information about GTM at Google’s privacy policy and terms of use pages.
Google Floodlight
Floodlight is a tracking system for tags that can measure the effectiveness of advertising and marketing campaigns. We use it to track activity on our webpages to see what a user is doing when they visit our site.
Our cookies and tags do not retain personal data and cannot be used for personal identification. You can choose not to receive activity tags for advertising by visiting Google's ad settings page or changing the settings on your browser. For more information visit Google's privacy policy.
Hotjar
Hotjar is an online service that helps us understand our users’ experience. This helps us to improve and maintain our service based on user feedback.
It tells us a variety of information including:
- how much time someone spends on our websites
- what they click on
- what they avoid.
Hotjar uses cookies and other technology to collect data on online behaviour and device details.
This includes:
- a device's IP address
- screen size
- browser information
- location (country only)
- language used to display our website.
Hotjar stores this information in an anonymous user profile and is forbidden to sell any of the data collected on our behalf. If you prefer not to be involved, visit Hotjar's 'Do not track' page and follow the instructions. When Hotjar detects your preference, it will not collect any of your data.
For further details visit Hotjar’s support site.
Microsoft Clarity
Microsoft Clarity is an online service that helps us understand our users’ experience and improve and maintain our services and products.
We may use Microsoft Clarity to record how you use and interact with our website through behavioural metrics, heatmaps and session replays.
Website usage data is captured using first and third-party cookies and other tracking technologies.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Storage and security of personal information
When any online services are provided that involve visitors sending personal financial information to this website, a secure transmission method will be used.
All Auckland Council employees and data processors who have access to, and are associated with the processing of, personal data via Auckland Startup Week websites are required to maintain the confidentiality of our visitors' personal data.
Contact us for more information
Contact Auckland Council Privacy Officers if you have any questions or concerns about:
- this privacy policy
- personal data Auckland Council has collected
- filmed footage of Auckland Startup Week.
privacy@aucklandcouncil.govt.nz
Auckland Council Privacy Officers
Private Bag 92300
Victoria Street
Auckland 1142